Privacy Policy

When you use Xynoos Vertex products and services, we may collect:

• Account information — name, email address, and credentials when you create an account on any Xynoos Vertex platform.

• Usage data — pages visited, features used, and interaction patterns to improve our services.

• Device information — browser type, operating system, and IP address for security and analytics.

• Communications — messages sent through our contact form or support channels.

We do not collect data beyond what is necessary to provide and improve our services.

Your data is used exclusively to:

• Provide and maintain our products (Xynoos Social, Cloud Storage, Web Development, PCB Design services).

• Respond to your inquiries and support requests.

• Improve service quality, performance, and user experience.

• Send important updates about your account or our services.

We never sell your personal data to third parties. We never use your data for targeted advertising.

We take the security of your data seriously:

• All data is encrypted in transit using TLS/SSL protocols.

• Cloud Storage files are encrypted at rest using industry-standard AES-256 encryption.

• We use self-hosted infrastructure where possible to maintain full control over your data.

• Access to user data is restricted to authorized personnel only.

• Regular security audits and updates are performed on all systems.

We use limited third-party services to operate our platform:

• Hosting — DigitalOcean and Vercel for reliable infrastructure.

• Analytics — Privacy-respecting analytics to understand usage patterns (no personal tracking).

• Payment processing — If applicable, payments are processed through trusted payment gateways. We never store your payment card details.

We carefully evaluate all third-party providers for their privacy and security practices.

You have the right to:

• Access — Request a copy of the personal data we hold about you.

• Correction — Request correction of inaccurate personal data.

• Deletion — Request deletion of your account and associated data.

• Portability — Request your data in a portable, machine-readable format.

• Withdraw consent — Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at contact@xynoos.com.

We use minimal cookies strictly necessary for:

• Session management and authentication.

• Remembering your preferences (e.g., theme settings).

We do not use tracking cookies, advertising cookies, or any third-party cookies for marketing purposes.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email — contact@xynoos.com

• Location — Malang, East Java, Indonesia